roads

School Safety Zones

At the beginning of this term, I spearheaded the development of Toronto’s first-ever comprehensive and city-wide Road Safety Plan. The City has now embarked on a five year commitment to make real changes to our roads to make them safer for everyone.

On the first day of school, I unveiled the City’s latest measure to improve road safety – our School Safety Zones. By the end of the year, we will have 22 School Safety Zones in place, with another 20 in 2018 and each year after that.

The School Safety Zones feature:

  • New school zone safety signs with flashing beacons
  • School zone pavement markings
  • “Watch Your Speed” driver feedback signs
  • Zebra markings at school crosswalks

Staff are also extending the coverage of enhanced pavement markings up to 250m away from schools in support of active and safe routes to school.

The prioritization of school zones are based on consultation with the Toronto District and Toronto Catholic District School Boards, local Councillors and the police and takes into consideration the number of collisions in the area and the area’s walkability index. The list of schools will be provided to the Toronto Police Services in order to increase enforcement.

As you know, we are now in the Fall season when the days are shorter and it gets darker earlier. Unfortunately, this is also the time of the year when collisions increase. For this reason, since approval of the Toronto’s Road Safety Plan, we’ve also:

  • Accelerated the implementation of the Pedestrian Safety Corridor program. By the end of the year, there will be 46 of these corridors which include a variety of measures to reduce safety risks for pedestrians.
  • Rolled out Senior Safety Zones, which include increased walk times at traffic signals, improved pedestrian markings and better signage.

To stay up to date, check out our website toronto.ca/VisionZeroTO.

Update on Toronto’s Vision Zero Road Safety Plan

Since 2015, I’ve championed the creation of a comprehensive strategy to improve safety on our roads. Last summer, City Council unanimously adopted Toronto’s Road Safety Plan and since then, we’ve been implementing safety improvements on streets and at intersections across the entire city.

In the coming months, we’re focusing on improving safety for seniors, our most vulnerable road users. In 2016, 86 percent of pedestrian fatalities were aged 55 and older.

With that in mind, city crews have been fast-tracking the creation of 12 Seniors Safety Zones across Toronto. These zones include improvements such as increasing walk times at traffic signals, reducing speed limits and enhancing pedestrian markings, signage and street lighting.

We’ve also got many more safety initiatives lined up, including:

  • Physical engineering improvements at 16 locations
  • Accessible pedestrian signal installations at 20 additional locations
  • Expansion of the permanent Watch Your Speed signs at 20 additional schools

To learn more about what’s planned, check out our brand new website toronto.ca/VisionZeroTO!

The Future of Autonomous Vehicles in Toronto

Autonomous, or self-driving, vehicles will soon be a reality on Toronto’s streets.

Earlier this spring, I requested Transportation Services draw up specific recommendations on how the City of Toronto and its various divisions can prepare for the arrival and expansion of autonomous vehicle technology.

As Chair of Public Works & Infrastructure, I want to make our city a leader in transportation planning and innovation.

Driverless cars could be available in North America in significant numbers as early as 2020. By 2030, up to 15 percent of new cars could be fully autonomous. As of January 1, 2016, Ontario became the first province in the country to allow companies to road test autonomous vehicles.

The introduction of autonomous vehicles into our society is going to bring new opportunities and new challenges – that’s why it’s imperative that Toronto make strategic decisions now to shape the changing technological future of our city.

You can read my motion by clicking here.

Staff will be reporting back to the Public Works & Infrastructure Committee by the end of this year, so stay tuned!

Action on Roads

With warm weather comes increased construction activity on our roads. This year, after an extensive push from my office and countless meetings with senior staff, over 20 roads in Ward 25 will be undergoing reconstruction or repairs.

Road Repaving

The following road segments will be repaved and have extensive maintenance repairs completed:

  • Blanchard Road from Blyth Hill Road to Blyth Dale Road
  • Blyth Dale Road from Blyth Hill Road to Blythwood Road
  • Fidelia Avenue from Strathgowan Crescent to Dawlish Avenue
  • Glenallen Road from Strathgowan Crescent to Mildenhall Road
  • Mildenhall Road from Blythwood Road to Lawrence Avenue East
  • Stratford Crescent from Mildenhall Road to about #101 Stratford Crescent

If your street is scheduled for repaving and you would like more information about the timing of the road work or the type of work to be completed, I encourage you to reach out to Bruce Shaw, Supervisor of Road Operations, at bshaw2@toronto.ca.

Road Reconstruction

Major road reconstruction will also take place on several Ward 25 roads:

  • Bayview Ridge from Valley Road to Highland Crescent
  • Beechwood Avenue from Hedgewood Road to Birchwood Avenue
  • Cedarwood Avenue from Highland Crescent to York Mills Road
  • Doon Road from Highland Crescent to Beechwood Avenue
  • Fenn Avenue from York Road to the cul-de-sac
  • Glenridge Avenue from York Road to the cul-de-sac
  • Harrison Road from Old Colony Road to Berkindale Drive
  • Lawrence Avenue East from Leslie Street to the cul-de-sac
  • Old Colony Road from Bayview Avenue to the cul-de-sac
  • Old Yonge Street from Mill Street to Campbell Crescent
  • Plymbridge Crescent from Plymbridge Road to Brookfield Crescent
  • Plymbridge Crescent from Donwoods Road to about #52 Plymbridge Crescent

If you live in the York Mills neighbourhood and road reconstruction is scheduled for your street, you can learn more about the work by contacting the project manager, Angela Au at aau2@toronto.ca.

For questions about the Lawrence Avenue East road reconstruction, I encourage you to contact Pezhman Imani at pimani@toronto.ca.

For any work taking place on Old Yonge Street or Plymbridge Crescent, the best person for you to contact is Javier Saborio at jsabori@toronto.ca.

Road Resurfacing

Road resurfacing will take place on:

  • Bayview Avenue from Truman Road to Steeles Avenue East
  • Don Mills Road from Lawrence Avenue East to York Mills Road
  • Yonge Street from York Mills Road to the 401

If you have any questions about the work scheduled for these roads, I encourage you to contact Sinead Canavan, Program Manager, at scanava@toronto.ca.

If your street is not included in the above list but is in poor condition, please let me know at Councillor_Robinson@toronto.ca. City staff have the final say in scheduling road work, but I’d be happy to bring your concerns to their attention or request that any interim repairs be completed as soon as possible.

Improving the City’s Infrastructure

As Chair of Public Works & Infrastructure, I’m pleased to share that the city is engaging in an aggressive program of road construction and watermain replacement to improve its aging infrastructure.

In 2016 alone, we’re investing more than $550 million to maintain and improve our city’s core infrastructure, including $260 million on roads and bridges, $227 million on sewers and watermains and $71 million on basement flooding protection.

This construction work will have real long-term benefits for Torontonians such as improved transportation corridors and better public transit.

While necessary, there’s no doubt that construction causes disruption and inconvenience to road users and other residents that share the public realm.

In recent years, the city has embraced a multi-year capital coordination process to streamline and synchronize capital projects. Leading this process is the Major Capital Infrastructure Coordination Office (MCIC), established in in 2008.

The chief goals of the MCIC are to improve efficiency and delivery rates, avoid conflicts between different projects and minimize disruption for residents:

  • A multi-year perspective ensures that capital work is being completed in the right order. This means, for example, that underground work will precede construction at grade.
  • A multi-agency approach helps achieve efficiencies in construction such as effective work-zone coordination or joint excavation.
  • A multi-stage process further works to minimize disruption for residents by, for instance, coordinating with transit operations and ensuring proper maintenance of equipment.

The bottom line is that the city is taking important steps to ensure that capital projects follow a predictable, logical and cost-effective path to delivery – all to get this needed infrastructure work done with the least amount of inconvenience and disruption.

To stay up-to-date, check out T.O. INview, a web-based mapping system showing the locations and details of planned capital projects.

My Road Safety Roundtable

It was great to work with local advocacy groups and organizations at my Road Safety Strategic Plan Roundtable on January 25, 2016.

It was great to work with local advocacy groups and organizations at my Road Safety Strategic Plan Roundtable on January 25, 2016.

As Chair of Public Works, I initiated the development of a comprehensive, city-wide Road Safety Strategic Plan (RSSP) nearly a year ago.

Last month, I was pleased to host a roundtable in Council Chambers, which brought together local community and advocacy groups, city and provincial agencies and elected officials to share information and best practices about road safety.

We had an outstanding turnout and response. Representatives from more than 24 organizations across our city sat down at the table and took part in an open, respectful and insightful dialogue.

It’s time for Toronto to take a leadership role in developing a strategic, proactive approach that draws together our existing safety initiatives and identifies specific, data-based countermeasures to reduce road fatalities and serious injuries on our roads.

A draft of the Road Safety Strategic Plan will be coming to the Public Works and Infrastructure Committee in spring 2016.

Phase 2 of Toronto’s Congestion Management Plan

As Chair of Public Works, I was pleased to announce Phase 2 of the city’s Congestion Management Plan with Mayor Tory.

As Chair of Public Works, I was pleased to announce Phase 2 of the city’s Congestion Management Plan with Mayor Tory.

There’s no doubt that traffic is top of mind for Toronto residents. Congestion costs our city almost $11 billion-a-year in lost productivity.

Getting Torontonians moving was one of my top priorities in the first year of Council’s new term and it remains so going forward.

For that reason, I was pleased to help announce the next phase of the city’s congestion management strategy earlier this month.

In 2015, we launched a number of initiatives to combat gridlock, including:

  • A zero tolerance policy on illegal parking during rush hour on key corridors
  • Improved traffic signal coordination
  • Enhanced road closure reporting
  • Increased fees for road closures related to private development

On this last initiative, I led the charge last spring to clamp down on private construction by increasing fees for street occupation. Those fees have now increased from $5.77 per square metre per month to between $26.35 and $105.41 per square metre per month.

This year the city is building on 2015’s successes and mobilizing state-of-the-art technology and innovation to combat gridlock. This second phase involves:

  • Developing a comprehensive curbside management strategy to better manage competing demands on our curb space
  • Upgrading the city’s “smart” traffic signal system so that it can better adapt to real-time traffic volumes
  • Developing and implementing action plans for 10 congestion ‘hot-spots’ across Toronto
  • Expanding the existing Smart Commute program, which helps employers encourage different commuting options for their staff

An essential component of the 2016 plan involves the use of Big Data, or vehicular probe data, which I helped bring forward last winter.

You can read my motion here.

Big Data has enabled staff to identify the city’s most congested intersections and corridors and will aid in the development – and implementation – of context-specific, evidence-based action plans to improve traffic flow.

You can read more about 2016’s congestion management initiatives here.

For an update on the city’s long-term Congestion Management Plan, click here.

Action on Roads - Spring, 2015

Along with the warmer weather comes road improvements across the Ward!

I’m happy to announce that the following streets will be repaved in 2015:

  • Pinedale Road
  • Stratheden Road
  • Strathgowan Crescent
  • Pine Forest Road
  • Garland Avenue
  • Blyth Hill Road
  • Bayview Wood
  • St. Aubyns Crescent
  • Wood Avenue
  • Lewes Crescent
  • York Ridge Road
  • Don Ridge Drive
  • Bayview Avenue
  • Ivor Road
  • Plymbridge Crescent
  • Riverview Drive
  • Lawrence Avenue East
  • Valley Road
  • Bayview Ridge

Chair, Public Works & Infrastructure Committee

Touring our new and improved Traffic Operations Centre with the General Manager of Transportation Services Stephen Buckley

Touring our new and improved Traffic Operations Centre with the General Manager of Transportation Services Stephen Buckley

I’m honoured to serve as Chair of the Public Works & Infrastructure Committee, one of the city’s seven Standing Committees.

I asked for a substantive portfolio and Public Works is it

With a budget of more than $2 billion, Public Works oversees four of the city’s key divisions – Transportation Services, Toronto Water, Solid Waste Management and Engineering & Construction Services. It’s responsible for an incredibly diverse array of issues: congestion, gridlock, drinking water, storm sewers, roads, bridges, sidewalks, highways, speed limits, bike lanes, bike safety, waste collection, recycling and street furniture, to name a few!

Traffic, gridlock and congestion were front and centre during the campaign – in Ward 25 and across the city – and, as I told the Toronto Sun, “it’s my number one priority.”

Last week, I sat down with Stephen Buckley, the General Manager of Transportation Services, to discuss what we can do right now to improve congestion and to tour our new and improved Traffic Operations Centre.

Briefings with other key staff and divisional leads are already scheduled – it’s a big job and I can’t wait to get to work!

Action on Roads in Ward 25

I’m pleased to relay that more than twenty roads were resurfaced or reconstructed in Ward 25 in 2014.

The news comes after a significant and repeated push from my office to direct staff and city resources towards Ward 25’s worst roads.

Work on the following roads was included in 2014:

  • Braeside Crescent
  • Rothmere Drive
  • Proctor Crescent
  • Highland Crescent
  • Doon Road
  • The Bridle Path
  • Buckingham Avenue
  • Cheltenham Avenue
  • Rochester Avenue
  • St Leonards Avenue
  • St Leonards Crescent
  • Wanless Crescent
  • Lawrence Avenue East (Yonge to Bayview)
  • Glengowan Road
  • Roslin Avenue

The Hoggs Hollow Road and Stormwater Management Project continued unabated, with reconstruction of Winton Road, Donwoods Grove as well as portions of Donwoods Drive and Plymbridge Road.

Full reconstruction and stormwater upgrades also took place on York Ridge Road and Don Ridge Road.

For more information about the roads in your neighbourhood or to bring a bad road to my attention, just send me an email or give my office a call at (416) 395-6408.

I rely on your eyes and ears for the most up to date information on Ward 25’s roads!

School Zone Safety Strategy

Many of you have spoken to me about safety in and around our schools.

That’s why I’m pleased to report that I supported a motion at City Council last week to implement a new School Zone Safety Strategy.

The strategy builds on the work city staff are now doing to address safety concerns in school areas, and you can read more about it here.

I often organize neighbourhood meetings to discuss safety and congestion issues in and around Ward 25 schools. Don’t hesitate to get in touch if you have a school-related safety or congestion issue!

City rolls out real-time travel time info on highways

The roll out of the city’s congestion management plan continues!

The city just launched a pilot project where real-time travel information will be displayed on electronic signs on our highways and arterial roads to provide motorists with better information as they travel around the city.

The 11 signs, located on the Gardiner, DVP and Lake Shore Boulevard, will display the travel time to various points along these routes. Seven more signs will be installed as part of the project this year.

This project is part of the city’s five-year plan to tackle congestion and improve traffic flow, which also includes signal retiming and synchronization as well as curb lane management and the installation of traffic cameras to improve real time traffic management.

Action on Roads

I have been working hard to direct staff and city resources towards Ward 25’s worst roads, which were battered by our colder than usual winter.

At City Council, I voted to increase the city’s spring road repair budget, and crews have already filled over 190,000 pot holes since the first of January.

But pot hole fixes are temporary repairs, and I have been concentrating on long term fixes. That is why I meet regularly with the General Manager of Transportation Services. In fact, my first meeting as a City Councillor way back in 2010 was about how to increase the pace of road repairs in Ward 25. I’m on our roads each and every day and even had the city’s senior management team tour Ward 25 and see some of our worst roads first hand.

Construction coordination – particularly with utility companies over which the city has limited jurisdiction – can throw up major road blocks, but I have been working with the city’s capital coordination team to improve the process.

To see a complete list of road reconstruction projects in Ward 25, please click here.

For more information about the roads in your neighbourhood or to bring a bad road to my attention, do not hesitate to contact me.

Hoggs Hollow Stormwater Management Update

Phases I and II of the city’s $24 million Hoggs Hollow road and stormwater management project are complete, and Phases III and IV are on schedule for completion in 2014.

The city recently awarded the contract for Phase III to Clearway, and construction will begin in early spring on the following streets:

  • Donwoods Drive from Knightswood Road to Donino Avenue;
  • Donwoods Grove;
  • Winton Road;
  • Plymbridge Road from the bridge to Donwoods Drive; and,
  • Donwoods Drive from Donino Avenue to Ivor Road.

The work involves storm sewer installation and road reconstruction. The water main on Winton Road will also be replaced. Phase IV is set to get underway in the second half of 2014.

For more information about any aspect of the project, you can contact Manveer Ramburrun, the Project Engineer, at mrambur@toronto.ca or (416) 395-1112.

Update: Lawrence Avenue East from Post Road to Leslie Street to re-open this morning

City staff have advised that repairs to the road and water main are complete and Lawrence Avenue will re-open in both directions this morning!

On Thursday, city staff advised me that Lawrence Avenue from Post Road to Leslie Street is closed due to a water main break that has caused a sinkhole. That morning the road became compromised as a result of the break and the back wheels of a Transportation Services truck sank into the sinkhole.

All emergency services, including the Toronto Water fleet and Enbridge were on scene Thursday working to repair the sinkhole and temporarily redirect the gas line. Once the gas line was redirected, city staff worked to remove the truck safely from the sinkhole. Now that the truck has been removed, city staff will inspect and  repair the water main and the road.

City staff have closed Lawrence Avenue temporarily between Brian Cliff Road and The Bridle path due to the extensive damage to the roadway resulting in unsafe road conditions. The closure will be in effect until Lawrence Avenue is deemed safe to travel. Transportation Services has posted signs at Lawrence and Leslie as well as at Lawrence and Post Road directing traffic.

 

Progress on Ward 25 Roads

Road Reconstruction on Riverview Drive

After a significant push from my office, I’m pleased to announce that Riverview Drive is scheduled for reconstruction in 2015!

A public consultation meeting took place on November 24 with neighbours and city staff.

The project includes road resurfacing, cul-de-sac improvements, sidewalk restoration, catch basin replacement and the installation of a bioretention unit to absorb surface drainage from the roadway.

For more information, please contact Chetan Shah at cshah@toronto.ca or 416-392-4956.

Road Reconstruction on Old Colony Road

After successfully moving the project ahead from 2018 to 2016, the pre-design and geotechnical surveys are underway for a full reconstruction of Old Colony Road!

Delivery of the project is confirmed for 2016 and the work also involves a complete stormwater infrastructure upgrade.

A full public consultation process will take place in 2015 and city staff will provide advance written notice of any public meetings to all impacted neighbours. Check upcoming eNewsletters for more information!

Ice Storm of 2013: Updates

January 2, 2013

Dear Friends and Neighbours,

It’s been a long haul but Toronto Hydro is reporting that all ice storm-related outages have been restored.

I worked around the clock every day for the past ten days alongside my staff, advocating for Ward 25 priorities, staying in constant contact with Toronto Hydro and responding to more than 3,000 emails and phone calls from every neighbourhood in the Ward.

As I mentioned in a previous update, Ward 25, with its many mature trees and extensive canopy coverage, was particularly hard hit by the storm. A number of Ward 25 homes remained without power yesterday and I continued work late into the evening coordinating with Toronto Hydro and making sure power was restored.

Thanks are due to all of the Toronto Hydro staff and city staff that worked day and night to bring the city back online. Thanks are also due to everyone who reached out to help their neighbours, friends and family over the course of the power outage.

There was significant room for improvement in both Toronto Hydro’s and the city’s response, and I am looking forward to a thorough and detailed review.

At September’s Parks and Environment Committee meeting, I successfully passed a motion requesting Urban Forestry to improve the city’s tree pruning response time. Over the next few weeks, I will be working alongside Urban Forestry staff – as well as senior staff from across the city – to identify and implement any and all proactive measures that will improve the city’s readiness and response going forward.

I’ve included below the latest information on the city’s debris management plan, waste collection and ice storm-related compensation.

As always, please don’t hesitate to contact me with any other questions or concerns.

Kind regards,

Jaye

**Debris Management Plan**

The city’s debris management plan gets underway tomorrow. Nearly 600 city staff and contractors will be working to remove fallen trees and branches from streets, sidewalks and the city’s rights-of-way. Due to the tremendous amount of storm-related debris, the clean-up is expected to take six to eight weeks.

You can track the progress of debris removal in your neighbourhood via a map on the city’s website, http://www.toronto.ca. The map should be online shortly.

If you have fallen trees or branches on your property of a manageable size (less than six inches in diameter), please place them by the curb for pick up. Please stack the branches neatly with butt ends towards the road, without blocking the roadway or the sidewalk.

For larger limbs and stems (over six inches in diameter) on your property from private trees, please contact a private contractor.

At this time, you do not require a permit to remove or trim damaged or downed trees on your property. For more information, please see the Tree By-law exemption here http://bit.ly/19D07tG.

For city trees (i.e., street trees) that have fallen on your property or on the right-of-way or are in need of maintenance, please call 311 or email 311@toronto.ca.

**Garbage Collection**

This week, curbside collection on Thursday and Friday will move forward one day. This means that Thursday collection moves to Friday, and Friday collection moves to Saturday. Changes are reflected in the residential collection calendar.

Due to downed trees and hydro wires, collection vehicles are not able to reach some areas. There may also be delays. Residents should leave their materials out until they are collected. If required, additional collection crews will work on Monday (not a regularly scheduled collection day).

If you have organic material (food waste) that cannot fit in the Green Bin, please set it out in a clear plastic bag. Food waste will be collected on your regularly scheduled collection day.

I’ve been advised by Solid Waste Management staff that extra tags are not required.

**Roads, Traffic and Parking**

Power has been restored to all traffic signals and all signals are operating normally. Please note that the power supply is not quite stable at all signalized intersections and there may be fluctuations that knock signals out or make them flash. If you see an intersection like this, treat it as an all-way stop. Please also call 311 and report it so that a crew can be sent to investigate and fix the problem.

Where there are icy or blocked driveways, the city will provide parking consideration for residents who park on the street beyond posted times. If you receive a ticket, there is an application that can be filled out to describe the circumstances and request ticket cancellation at http://bitly.com/1ggfwPJ. Completed application forms and documentation can be faxed to 416-696-3652 or sent via e-mail to parkingmeters@toronto.ca.

**Compensation for Ice Storm-Related Damage**

Some of you have asked whether the city will be providing compensation where city trees have damages property, houses, cars, etc. City staff advised me that you can make a claim at the following link: http://bit.ly/1hj2cNC.

**Grocery Store Gift Cards**

Residents who have experienced a prolonged power outage and lost food will be able to collect a grocery store gift card thanks to the generous assistance of Loblaws, the Retail Council of Canada, Shopper’s Drug Mart, Metro, Sobey’s, Coppa’s Fresh Market and the provincial government. This is a provincial initiative and does not involve the City of Toronto.

For more information, please visit: http://news.ontario.ca/opo/en/2013/12/ontario-helps-people-replace-food-lost-during-ice-storm.html.

December 28, 2013

 

Dear Friends and Neighbours,

Toronto Hydro is reporting that power remains out for approximately 25,000 homes.

I have spent the day advocating for the many neighbourhoods and streets that remain in the dark in Ward 25, including Hoggs Hollow, the area north of Yonge and York Mills and Don Mills.

I have done everything I can, including constant communication with senior Toronto Hydro staff, to push Toronto Hydro to direct crews to Ward 25 priorities – seven days is far, far too long to remain without heat or power.

If you are still without power and haven’t already let me know, please respond to this email and write your address in the subject line and I will do my best to advocate on your behalf.

Due to the high volume of phone calls and emails, I may not be able to respond personally but I will ensure that your address comes to Toronto Hydro’s attention.

Alternatively, you can report an outage directly to Toronto Hydro at (416) 542-8000 or online at http://www.torontohydro.com/sites/electricsystem/PowerOutages/Pages/ReportOutages.aspx.

If Toronto Hydro is reporting that your neighbourhood has power but you remain in the dark, please do the following:

  • Check to see if your neighbours have power, if they don’t, it is likely that more work is to be done on your street.
  • If your home is the only house without electricity, check your electrical panel inside the home to see if the breakers are in the “on” position.
  • Check outside to see if the electrical equipment on your home is damaged or if the service wire is “down”.  If the wire is down, please stay back and contact a licensed ECRA/ESA electrical contractor.
  • If you have completed the above and your power is still out, please report your outage to 416-542-8000.

If the electrical equipment on your home is damaged of if the service wire is down, it will need to be repaired by a licensed ESA electrical contractor before Toronto Hydro will reconnect your house.

Your electrical contractor will walk you through the process, but here it is in brief:

Once the electrician has repaired the damaged equipment, they must contact the Electrical Safety Authority (ESA) to have it inspected. An ESA inspection number will then be provided to either you or the electrician.

At this point, you should contact Toronto Hydro at 416-542-8000 and provide them with the ESA inspection number as well as your contact number. Your contact number is for the Toronto Hydro crews to contact you 30 minutes prior to their arrival because, for safety reasons,Toronto Hydro requires someone at the property for reconnection.

You can find a list of licensed ESA electrical contractors at http://www.esasafe.com/ (click on the “Find a Licensed Electrical Contractor in my Area link).

More information is available here: http://www.esasafe.com/consumers/safety-at-home/safety-tips-for-after-a-storm.

**Tree Related Debris**

Work to clear tree debris is underway and is expected to continue for approximately six weeks.

Tree branches that have fallen on private property and are of a manageable size that can be dragged to the City’s right-of-way (i.e., to the curb) will be picked up. Please do not place debris on the sidewalk.

Large limb or stem (body) wood from private trees that have fallen on private property should not be taken to the curb. Property owners should contact a private contractor to remove this material. City crews cannot go onto private property to clear private trees that have fallen on private property.

You do not require a permit to remove damaged or downed trees.

**Waste Pickup**

This week and next week, curbside collection on Wednesday, Thursday and Friday will move forward one day. This means that Wednesday collection moves to Thursday, Thursday collection moves to Friday, and Friday collection moves to Saturday. Changes are reflected in the residential collection calendar. Due to downed trees and hydro wires, collection vehicles are not able to reach some areas. There may also be delays. Residents should leave their materials out until they are collected. If required, additional collection crews will work on Monday (not a regularly scheduled collection day).

If you have organic material (food waste) that cannot fit in the Green Bin, please set it out in a clear plastic bag. Food waste will be collected on your regularly scheduled collection day.

I’ve been advised by Solid Waste Management staff that extra tags are not required.

**Daycare**

Parents of children attending City of Toronto child care centres are asked to call ahead to ensure that the centre is open.

**Food Safety**

Residents who have been without power, or recently had their power restored, are advised to reduce the risk of a foodborne illness:

  • If you have been without power for 24 hours or longer, all food in the fridge should be thrown out.
  • During a power outage of 48 hours or longer, all food in the freezer should be thrown out.
  • Any leftover cooked food that cannot be reheated or stored in a working refrigerator or freezer should be thrown out.

More food safety tips are available at http://bitly.com/Jxt79e.

I have pasted below information from previous updates on freezing pipes and radiators and power outage tips as well as the addresses of the city’s warming centres, which remain open.

For the latest updates, please check my website (www.jayerobinson.com), Facebook (http://facebook.com/robinsonward25) and Twitter (http://twitter.com/jayerobinson).

As always, please don’t hesitate with any other questions or concerns.

Warm regards,

Jaye

The city’s 12 warming centres continue to operate. Pets are welcome. They are:

  • Dennis R Timbrell Community Centre, 29 St. Denis Drive (Eglinton/DonMills)
  • Malvern Community Centre, 30 Sewells Rd, (Neilson/Finch)
  • Agincourt Community Centre, 31 Glen Walford Rd (Sheppard/Midland)
  • Driftwood Community Centre, 4401 Jane Street (between Finch and Steeles)
  • Mitchell Field Community Centre, 89 Church Avenue (Yonge/Finch)
  • Joseph P Piccinini Community Centre, 1369 St Clair Avenue West (St Clair/Keele)
  • Matty Eckler Community Centre, 953 Gerrard Street East (Pape/Gerrard)
  • Franklin Horner Community Centre, 432 Horner Avenue (Kipling/Lakeshore)
  • 2 Civic Centre Court – Adjacent to Etobicoke Community Centre (West Mall and 427)

 In addition, 13 Toronto Police Service facilitates have community rooms available as warming centres around the clock. They are:

  • Division 11 – 2054 Davenport Road (Davenport/Osler)
  • Division 12 – 200 Trethewey Drive (Trethewey/Black Creek)
  • Division 14 – 350 Dovercourt Road (College/Dovercourt)
  • Division 22 – 3699 Bloor Street West (Bloor West/Dundas West)
  • Division 23 – 5230 Finch Avenue West (Kipling/Finch)
  • Division 31 – 40 Norfinch Road (Norfinch/Finch West)
  • Division 33 – 50 Upjohn Road (York Mills/Don Mills)
  • Division 42 – 242 Milner Avenue (Milner/Markham)
  • Division 43 – 4331 Lawrence Ave. E (Lawrence Ave. E/ Kingston Road)
  • Division 51 – 51 Parliament Street (Front/Parliament)
  • Division 52 – 255 Dundas Street West (LOBBY ONLY)
  • Toronto Police Service College – 70 Birmingham Street (Birmingham/Fifth)
  • Toronto Police Service Headquarters – 40 College Street (College/Bay)

 The following are some tips for dealing with a power outage:

  • Unplug or turn off all appliances to avoid possible damage when power resumes
  • Turn off water to the clothes washer and dishwasher if they are in use when the power goes out
  • Leave a light or radio on so you will know when power is restored
  • When power has been restored, check all fuses to ensure that none have been blown, before calling Toronto Hydro
  • Plug in only the most essential appliances first, and wait 10 to 15 minutes to give the electrical system time to stabilize before connecting everything else.

 After power is restored, try to limit electricity use to help relieve potential strain on the system. Energy conservation tips include:

  • Turning off all non-essential internal and external lights
  • Limiting the use of major power-consuming equipment such as dishwashers, washers and dryers

 **Freezing Pipes and Radiators**

 Many residents have asked about radiators and the possibility of freezing. If your heating system is hot water and your are concerned about freezing, you can drain your hot water heating system. If you do not have the necessary know-how, you may need to contact a heating/plumbing professional for assistance.

 Similarly, if you don’t have heat in your home and the temperature drops to well below freezing, consider leaving a tap open enough for a trickle of water so that there is some movement of water in the pipes that might be vulnerable to freezing.

 If you are leaving your home, you can shut off the main service valve in your basement and open your lowers tap to drain the water out of your plumbing to prevent them from freezing.

December 26, 2013

Dear Friends and Neighbours,

Power remains out for approximately 50,000 homes, down from a peak of 300,000.

It’s been a long a difficult week for all those without power.

Unfortunately, many homes in Ward 25 remain in the dark, particularly in the northern part of the Ward, including the Bayview Avenue corridor and Hoggs Hollow. There are also many isolated pockets and houses across the entire Ward without power.

Frustration doesn’t begin to describe the feelings of many in Ward 25. I have seen amazing acts of kindness among neighbours and I encourage you to continue to assist any of your neighbours in need.

My office continues to work around the clock. I was up until 4:00 a.m. on Christmas Eve and put in 14 hours on Christmas Day, speaking with Toronto Hydro’s CEO Anthony Haines, responding to constituents and trying to help residents in any way that I can.

If you’re still without power and cannot get through to Toronto Hydro, please send me an email with your address in the subject line and I will make sure to bring it to the attention of senior Toronto Hydro staff and advocate on your behalf.

Due to the incredible number of phone calls and emails, I may not be able to respond personally, but I will be certain to forward your address to Toronto Hydro.

Alternatively, if you cannot reach Toronto Hydro at (416) 542-8000 to report an outage, you can do so online if you have access to a computer at http://www.torontohydro.com/sites/electricsystem/PowerOutages/Pages/ReportOutages.aspx.

Unfortunately, Toronto Hydro remains unable to provide any timelines for restoring service to individual houses, streets or neighbourhoods.

If Toronto Hydro is reporting that power in your neighbourhood has been restored but your home remains without power, you should:

  •  Check to see if your neighbours have power, if they don’t, it is likely that more work is to be done on your street.
  • If your home is the only house without electricity, check your electrical panel inside the home to see if the breakers are in the “on” position.
  • Check the electrical service entry outside your home to see if it is damaged or the service wire is “down”.  If the wire is down, please stay back and contact us at 416-542-8000 to report the downed wire.

Freezing Pipes and Radiators

Many residents have asked about radiators and the possibility of freezing. If your heating system is a hot water system and you’re concerned about freezing, you can drain your hot water heating system. If you do not have the necessary know-how, you may need to contact a heating/plumbing professional for assistance.

Similarly, if you don’t have heat in your home and the temperature drops to well below freezing, consider leaving a tap open enough for a trickle of water so that there is some movement of water in the pipes that might be vulnerable to freezing.

If you are leaving you home, you can shut off the main service valve in your basement and open your lowest tap to drain the water out of your plumbing to prevent them from freezing.

Debris Cleanup and Garbage Pickup

The city anticipates that the clearing of fallen trees and tree debris will begin on December 27. Cleanup will take place at a later date where debris is not obstructing the road.

I have asked about special pick-ups for storm-related debris and waste and will report back when I have more information.

In the meantime, there is no collection on New Year’s Day. This week and next week, curbside collection on Wednesday, Thursday and Friday will move forward one day.

This means that Wednesday collection moves to Thursday, Thursday collection moves to Friday, and Friday collection moves to Saturday.

Changes are reflected in the residential collection calendar. Due to downed trees and hydro wires, collection vehicles are not able to reach some areas. There may also be delays. Residents should leave their materials out until they are collected. If required, additional collection crews will work on Monday (not a regularly scheduled collection day).

If you have organic material (food waste) that cannot fit in the Green Bin, please set it out in a clear plastic bag. Food waste will be collected on your regularly scheduled collection day.

I have pasted below information from my previous updates with tips about dealing with a power outage as well as food safety information.

For the latest updates, please check my Facebook (http://facebook.com/robinsonward25)and Twitter (http://twitter.com/jayerobinson).

As always, please don’t hesitate with any other questions or concerns.

Warm regards,

Jaye

The city’s 12 warming centres continue to operate. Pets are welcome. They are:

  • Dennis R Timbrell Community Centre, 29 St. Denis Drive (Eglinton/DonMills)
  • Malvern Community Centre, 30 Sewells Rd, (Neilson/Finch)
  • Agincourt Community Centre, 31 Glen Walford Rd (Sheppard/Midland)
  • Driftwood Community Centre, 4401 Jane Street (between Finch and Steeles)
  • Mitchell Field Community Centre, 89 Church Avenue (Yonge/Finch)
  • Joseph P Piccinini Community Centre, 1369 St Clair Avenue West (St Clair/Keele)
  • Matty Eckler Community Centre, 953 Gerrard Street East (Pape/Gerrard)
  • Franklin Horner Community Centre, 432 Horner Avenue (Kipling/Lakeshore)
  • 2 Civic Centre Court – Adjacent to Etobicoke Community Centre (West Mall and 427)

In addition, 13 Toronto Police Service facilitates have community rooms available as warming centres around the clock. They are:

  • Division 11 – 2054 Davenport Road (Davenport/Osler)
  • Division 12 – 200 Trethewey Drive (Trethewey/Black Creek)
  • Division 14 – 350 Dovercourt Road (College/Dovercourt)
  • Division 22 – 3699 Bloor Street West (Bloor West/Dundas West)
  • Division 23 – 5230 Finch Avenue West (Kipling/Finch)
  • Division 31 – 40 Norfinch Road (Norfinch/Finch West)
  • Division 33 – 50 Upjohn Road (York Mills/Don Mills)
  • Division 42 – 242 Milner Avenue (Milner/Markham)
  • Division 43 – 4331 Lawrence Ave. E (Lawrence Ave. E/ Kingston Road)
  • Division 51 – 51 Parliament Street (Front/Parliament)
  • Division 52 – 255 Dundas Street West (LOBBY ONLY)
  • Toronto Police Service College – 70 Birmingham Street (Birmingham/Fifth)
  • Toronto Police Service Headquarters – 40 College Street (College/Bay)

The following are some tips for dealing with a power outage:

  • Unplug or turn off all appliances to avoid possible damage when power resumes
  • Turn off water to the clothes washer and dishwasher if they are in use when the power goes out
  • Leave a light or radio on so you will know when power is restored
  • When power has been restored, check all fuses to ensure that none have been blown, before calling Toronto Hydro
  • Plug in only the most essential appliances first, and wait 10 to 15 minutes to give the electrical system time to stabilize before connecting everything else.

After power is restored, try to limit electricity use to help relieve potential strain on the system. Energy conservation tips include:

  • Turning off all non-essential internal and external lights
  • Limiting the use of major power-consuming equipment such as dishwashers, washers and dryers

During a power outage, food kept in the refrigerator or freezer may become unsafe to eat. The following tips can help ensure food is stored safely in the event of a power outage:

  • Keep your refrigerator door closed to maintain the temperature inside. Without power, the refrigerator section will keep foods cool for four to six hours – if the door is kept closed.
  • Throw out perishable foods such as meat, fish, poultry, eggs and leftovers that have been at temperatures above 4*C for more than two hours.
  •  Keep your freezer door closed to maintain the temperature inside. Without power, an upright or chest freezer that is completely full will keep food frozen for about 48 hours – if the door is kept closed. A half-full freezer will keep food frozen for about 24 hours.
  •  Foods that have thawed in the freezer may be refrozen if they still contain ice crystals or are at 4*C or below – evaluate each item separately.
  • If possible, add bags of ice to the refrigerator and freezer to keep temperatures cooler for a longer period
  • Discard any items in the freezer or refrigerator that have come into contact with raw meat juices
  • If you are in doubt about whether a food item has spoiled, throw it out.
  • Contact your doctor or pharmacist for information about proper storage of medication that requires refrigeration, such as insulin

For more information about when to keep and when to throw out refrigerated foods, visit www.health.gov.on.ca/english/public/pub/foodsafe/homefood.html

December 24, 2013

 

My office has been working around the clock through Sunday, Monday and now today responding to hundreds of emails and phone calls from residents reporting power outages, downed power lines, impassable streets, traffic light outages and other ice storm-related issues.

I have also been in constant contact with Toronto Hydro’s CEO Anthony Haines, ensuring that every issue brought to my attention is prioritized by Toronto Hydro.

Large parts of Ward 25 have been significantly impacted by the ice storm and are experiencing large and ongoing power outages, from Don Mills to Hoggs Hollow to Lawrence Park to York Mills to the Yonge-Eglinton area – in Anthony Haine’s opinion, Ward 25 was “decimated.”

I – along with a number of my staff members – have also been without power since early Sunday morning. Like you, I appreciate the impact on holiday plans as well as the frustration of living without power for more than 72 hours.

I also wrote to the Mayor yesterday morning asking him to declare a state of emergency to ensure that all available resources are brought online as quickly as possible.

Like many of you, I want to see a timeline for repairs to each and every impacted area in Ward 25.

Unfortunately, I just got off the phone with senior Toronto Hydro staff and they advised that they are unable to offer any timelines for any specific addresses or neighbourhoods.

Toronto Hydro is also advising to prepare for the worst and expects outages to continue into the weekend.

This morning, Toronto Hydro is reporting approximately 115,000 residents are without power down from 300,000 at the peak of the storm.

Power was restored to Sunnybrook Health Sciences yesterday at 5:00 p.m., freeing up crews to move north, and extra hydro crews from Manitoba, Windsor, Mississauga, Ottawa and Michigan are expected to come online today.

Currently, crews are working to restore feeders, which are the power lines that serve several hundred to several thousand customers each. This will restore power to large areas first and then crews will move on to smaller single street and single home outages.

I have forwarded each and every address and issue brought to my attention to senior Toronto Hydro staff and asked that it be prioritized.

Toronto Hydro has an up-to-date map of affected areas.

If you want to report a power outage, downed power line or other hydro-related emergency, please call Toronto Hydro’s Lights Out Line at (416) 542-8000. Please have patience as you may have difficulty getting through due to a high call volume.

Many have asked me about frozen pipes. The city is advising that if you do not have heat and the temperature drops to well below freezing, consider leaving a tap open enough for a trickle of water so there is some movement in pipes vulnerable to freezing.

If you are leaving your home because of no heat you can shut off the main service valve in your basement and open your lowest tap to drain the water out of your plumbing lines to prevent them from freezing.

The city is also working on a debris management plan to take care of downed branches. While the plan is still in the works, if you want to get started, you can bundle the sticks and branches and leave them butt side out by the curb.

I have pasted information from my previous updates below – including information about warming centre locations and power outage tips, including food safety information.

For the latest updates, please check my website Facebook  and Twitter.

For residents in need of assistance, the City has opened reception and warming centres with food, water, warmth and rest. Pets are also welcome. Please find the full list of reception centres below:

  • Dennis R Timbrell Community Centre, 29 St. Denis Drive (Eglinton/DonMills)
  • Malvern Community Centre, 30 Sewells Rd, (Neilson/Finch)
  • Agincourt Community Centre, 31 Glen Walford Rd (Sheppard/Midland)
  • Driftwood Community Centre, 4401 Jane Street (between Finch and Steeles)
  • Mitchell Field Community Centre, 89 Church Avenue (Yonge/Finch)
  • Joseph P Piccinini Community Centre, 1369 St Clair Avenue West (St Clair/Keele)
  • Matty Eckler Community Centre, 953 Gerrard Street East (Pape/Gerrard)
  • Franklin Horner Community Centre, 432 Horner Avenue (Kipling/Lakeshore)
  • 2 Civic Centre Court – Adjacent to Etobicoke Community Centre (West Mall and 427)

In addition, 13 Toronto Police Service facilities have been identified as having community rooms available for use 24/7 as warming centres:

  • Division 11 – 2054 Davenport Road (Davenport/Osler)
  • Division 12 – 200 Trethewey Drive (Trethewey/Black Creek)
  • Division 14 – 350 Dovercourt Road (College/Dovercourt)
  • Division 22 – 3699 Bloor Street West (Bloor West/Dundas West)
  • Division 23 – 5230 Finch Avenue West (Kipling/Finch)
  • Division 31 – 40 Norfinch Road (Norfinch/Finch West)
  • Division 33 – 50 Upjohn Road (York Mills/Don Mills)
  • Division 42 – 242 Milner Avenue (Milner/Markham)
  • Division 51 – 51 Parliament Street (Front/Parliament)
  • Division 52 – 255 Dundas Street West (LOBBY ONLY)
  • Toronto Police Service College – 70 Birmingham Street (Birmingham/Fifth)
  • Toronto Police Service Headquarters – 40 College Street (College/Bay)

Residents are reminded to keep children and pets inside, avoid driving if possible and consider working from home. If you must go out, please exercise caution on the roads and sidewalks. Please also offer help to elderly neighbours or those who might need assistance. If you have power, please consider inviting friends and neighbours into your home to keep warm.

The following are some tips for dealing with a power outage:

  • Unplug or turn off all appliances to avoid possible damage when power resumes
  • Turn off water to the clothes washer and dishwasher if they are in use when the power goes out
  • Leave a light or radio on so you will know when power is restored
  • When power has been restored, check all fuses to ensure that none have been blown, before calling Toronto Hydro
  • Plug in only the most essential appliances first, and wait 10 to 15 minutes to give the electrical system time to stabilize before connecting everything else.

After power is restored, try to limit electricity use to help relieve potential strain on the system. Energy conservation tips include:

  • Turning off all non-essential internal and external lights
  • Limiting the use of major power-consuming equipment such as dishwashers, washers and dryers
  • During a power outage, food kept in the refrigerator or freezer may become unsafe to eat. The following tips can help ensure food is stored safely in the event of a power outage:
  • Keep your refrigerator door closed to maintain the temperature inside. Without power, the refrigerator section will keep foods cool for four to six hours – if the door is kept closed.
  • Throw out perishable foods such as meat, fish, poultry, eggs and leftovers that have been at temperatures above 4°C for more than two hours.
  • Keep your freezer door closed to maintain the temperature inside. Without power, an upright or chest freezer that is completely full will keep food frozen for about 48 hours – if the door is kept closed. A half-full freezer will keep food frozen for about 24 hours.
  • Foods that have thawed in the freezer may be refrozen if they still contain ice crystals or are at 4°C or below – evaluate each item separately.
  • If possible, add bags of ice to the refrigerator and freezer to keep temperatures cooler for a longer period
  • Discard any items in the freezer or refrigerator that have come into contact with raw meat juices
  • If you are in doubt about whether a food item has spoiled, throw it out.
  • Contact your doctor or pharmacist for information about proper storage of medication that requires refrigeration, such as insulin

For more information about when to keep and when to throw out refrigerated foods, visit www.health.gov.on.ca/english/public/pub/foodsafe/homefood.html

December 23, 2013

I spoke to senior Toronto Hydro staff this morning and they advised that power has been restored to 72,500 homes but 227,560 customers remain without power this morning.

For an up-to-date map of affected areas, please visit http://www.torontohydro.com/sites/electricsystem/PowerOutages/Pages/OutageMap.aspx.

Many thanks to all those who contacted my office about power outages, downed power lines and other storm-related issues. Like many of you, my house remains without power.

I escalated each and every issue brought to my attention to senior Toronto Hydro staff and asked that it be prioritized.

Toronto Hydro crews continue to work around the clock and hope to have full service restored by Friday. Unfortunately, Toronto Hydro was unable to give me any specific time lines for affected areas in Ward 25. Crews are prioritizing public safety issues, such as downed power lines, as well as restoring power to hospitals, such as Sunnybrook, and the TTC.

If you want to report a power outage, downed power line or other hydro-related emergency, please call Toronto Hydro’s Lights Out Line at (416) 542-8000. Please have patience as you may have difficulty getting through due to a high call volume.

Transportation Services reports that approximately 100 traffic signals are not working. If traffic signals are out, treat the affected intersections as a four-way stop. Crews continue to salt collector and local roads and sidewalks.

Emergency services – Fire, EMS and Police — are operating and managing increased call volumes. EMS alone has experience a 53% surge in call volumes. Please only call 911 in an emergency for non-emergencies please call 416-808-2222. Residents who use home oxygen and have concerns can call 416-310-2222 for assistance.

The TTC has made progress restoring service with streetcar service resuming on all routes. Currently, there is no service on the Sheppard subway line or on the Bloor Danforth subway line from Woodbine to Kennedy or on the Scarborough RT as a result of hydro issues and storm clean up. Shuttle buses are running. Please check www.ttc.ca for updates and service alerts.

The City has nine Reception Centres where residents in need of assistance can get food, water, warmth and rest. Pets are also welcome. Please find the full list of reception centres below:

  • Dennis R Timbrell Community Centre, 29 St. Denis Drive (Eglinton/DonMills)
  • Malvern Community Centre, 30 Sewells Rd, (Neilson/Finch)
  • Agincourt Community Centre, 31 Glen Walford Rd (Sheppard/Midland)
  • Driftwood Community Centre, 4401 Jane Street (between Finch and Steeles)
  • Mitchell Field Community Centre, 89 Church Avenue (Yonge/Finch)
  • Joseph P Piccinini Community Centre, 1369 St Clair Avenue West (St Clair/Keele)
  • Matty Eckler Community Centre, 953 Gerrard Street East (Pape/Gerrard)
  • Franklin Horner Community Centre, 432 Horner Avenue (Kipling/Lakeshore)
  • 2 Civic Centre Court – Adjacent to Etobicoke Community Centre (West Mall and 427)

Community centres with power will be open as usual and those without power will be closed. Similarly, Toronto Public Library branches with power will be open and those without will not.

In Ward 25, Northern District and Locke Library are open today, but Don Mills is not. For a full list of open and closed branches, please visit http://torontopubliclibrary.typepad.com/news_releases/2013/12/library-closures.html.

Residents are reminded to keep children and pets inside, avoid driving if possible and consider working from home. If you must go out, please exercise caution on the roads and sidewalks. Please also offer help to elderly neighbours or those who might need assistance. If you have power, please consider inviting friends and neighbours into your home to keep warm.

The following are some tips for dealing with a power outage:

  • Unplug or turn off all appliances to avoid possible damage when power resumes
  • Turn off water to the clothes washer and dishwasher if they are in use when the power goes out
  • Leave a light or radio on so you will know when power is restored
  • When power has been restored, check all fuses to ensure that none have been blown, before calling Toronto Hydro
  • Plug in only the most essential appliances first, and wait 10 to 15 minutes to give the electrical system time to stabilize before connecting everything else.

After power is restored, try to limit electricity use to help relieve potential strain on the system. Energy conservation tips include:

  • Turning off all non-essential internal and external lights
  • Limiting the use of major power-consuming equipment such as dishwashers, washers and dryers

During a power outage, food kept in the refrigerator or freezer may become unsafe to eat. The following tips can help ensure food is stored safely in the event of a power outage:

  • Keep your refrigerator door closed to maintain the temperature inside. Without power, the refrigerator section will keep foods cool for four to six hours – if the door is kept closed.
  • Throw out perishable foods such as meat, fish, poultry, eggs and leftovers that have been at temperatures above 4°C for more than two hours.
  • Keep your freezer door closed to maintain the temperature inside. Without power, an upright or chest freezer that is completely full will keep food frozen for about 48 hours – if the door is kept closed. A half-full freezer will keep food frozen for about 24 hours.
  • Foods that have thawed in the freezer may be refrozen if they still contain ice crystals or are at 4°C or below – evaluate each item separately.
  • If possible, add bags of ice to the refrigerator and freezer to keep temperatures cooler for a longer period
  • Discard any items in the freezer or refrigerator that have come into contact with raw meat juices
  • If you are in doubt about whether a food item has spoiled, throw it out.
  • Contact your doctor or pharmacist for information about proper storage of medication that requires refrigeration, such as insulin

For more information about when to keep and when to throw out refrigerated foods, visit www.health.gov.on.ca/english/public/pub/foodsafe/homefood.html

A number of residents have also contacted my office about tree branches. I just spoke to the Director of Urban Forestry and he advised that a debris management plan is in the works and should be communicated shortly.

For the latest updates, please check my Facebook and Twitter.

As always, please don’t hesitate with any other questions or concerns.

Best regards,
Jaye

December 22, 2013

 

Dear Friends and Neighbours,

An ice storm with freezing rain and strong winds hit Toronto and the GTA last night. As a result, many trees as well as hydro wires are down and Toronto Hydro is reporting approximately 250,000 customers are without power.

I have been speaking to Toronto Hydro representatives throughout the day and while most of Ward 25 still has power, there are many pockets throughout the ward without power. My street is unfortunately one of the few without power due to a downed power line!

Given the amount of ice on the wires and that winds expected to pick up this afternoon, Toronto Hydro is warning that outages could get worse and are asking residents to prepare for a lengthy outage.

Please stay away from downed wires and trees that might have an electrical charge. To report a power outage or downed wires, please call Toronto Hydro’s operation centre at 416-542-8000.

Toronto Hydro Crews are working 24/7 to restore power as quickly as possible. I have also been advised that Transportation Services is out in full force salting the roads.

The City’s emergency services — Fire, EMS and Police — are operating as usual. The TTC has suspended all streetcar service. Subways and surface routs are operational, but the TTC is advising residents to expect delays due to the weather conditions.

For the most up-to-date information about TTC service, please visit the TTC’s Service Alerts page at http://bit.ly/16mIJBe.

To contact the police, you should call 911 for emergencies and (416) 808-2222 for non-emergencies.

Residents are asked to stay indoors and avoid driving if possible. If it is necessary to drive, please drive slowly and carefully and keep your tank half full at all times.

Please also check on your neighbours, especially those who are elderly or vulnerable and offer help to those who might need it.

For any other storm-related problems, please call 311 or email 311@toronto.ca, available 24 hours-a-day and seven days-a week.

311 has advised the phones are working and extra staff are on shift to help. They are asking residents to be patient as they are experiencing a high call volume leading to long waits.

For the latest update, please check my Facebook and Twitter.

As always, please don’t hesitate with any other questions or concerns.

Warm regards,
Jaye