basement flooding

Mandatory Downspout Disconnection

In Toronto, it’s mandatory for property owners to disconnect their downspouts from the city’s sewer system – doing so reduces the risk of basement flooding and improves our city’s water quality.

While mandatory downspout disconnection is already in effect for most of Toronto, the final area – including parts of Ward 25 – will be required to disconnect by December 3, 2016.

To see when your disconnection comes into effect, please view this map.

For more information on when you are required to disconnect, how to disconnect safely or what kinds of exemptions are available, please click here or call 311.

Get Involved: Basement Flooding Master Plan Environmental Assessment Study

As you may know, city staff are currently conducting a Basement Flooding Study Master Plan that covers parts of Wards 16, 22 and 25.

A Notice of Study Commencement was released in January 2016 and includes information about the study area and process.

The Project team has just released its second newsletter with useful information about what causes flooding and what the City can do to address surface and basement flooding. There’s also a link to an online survey – the survey gives residents the opportunity to participate early in the process.

You can also learn more about the study at an upcoming Public Information Centre (PIC) on Tuesday, September 27, 2016 from 6pm to 8pm at North Toronto Memorial Community Centre (200 Eglinton Ave. West).

At the PIC, you can view display boards about the study and speak one-on-one with project staff.

If you have any additional questions or concerns, please contact Mae Lee, Senior Public Consultation Coordinator at either 416-392-8210 or

Toronto Water: Summer Tips

With warm weather finally upon us, Toronto Water has been reminding residents about the things they can do to help prevent flooding, conserve water and protect their homes.


  • Use rainwater to water your grass and gardens.

  • Sweep sidewalks and driveways clean instead of using a running hose.

  • Start planning a water-efficient, natural garden using native plants and trees.

Car washing

  • The dirt on cars can contain toxic chemicals, heavy metals, oil and grease. To avoid having dirty water run into the storm sewer system, consider washing your car in a commercial car wash facility (these facilities are required to follow a set of practices determined by the city, including treating wastewater and discharging it into the sanitary sewer system where it will receive further treatment).

Basement flooding

  • Clear eavestroughs and downspouts of debris.

  • Disconnect downspouts that empty into the City’s sewer system.

  • Don’t flush disposable wipes down the toilet.

  • Install a back-water valve or basement sump pump.

Improving the City’s Infrastructure

As Chair of Public Works & Infrastructure, I’m pleased to share that the city is engaging in an aggressive program of road construction and watermain replacement to improve its aging infrastructure.

In 2016 alone, we’re investing more than $550 million to maintain and improve our city’s core infrastructure, including $260 million on roads and bridges, $227 million on sewers and watermains and $71 million on basement flooding protection.

This construction work will have real long-term benefits for Torontonians such as improved transportation corridors and better public transit.

While necessary, there’s no doubt that construction causes disruption and inconvenience to road users and other residents that share the public realm.

In recent years, the city has embraced a multi-year capital coordination process to streamline and synchronize capital projects. Leading this process is the Major Capital Infrastructure Coordination Office (MCIC), established in in 2008.

The chief goals of the MCIC are to improve efficiency and delivery rates, avoid conflicts between different projects and minimize disruption for residents:

  • A multi-year perspective ensures that capital work is being completed in the right order. This means, for example, that underground work will precede construction at grade.
  • A multi-agency approach helps achieve efficiencies in construction such as effective work-zone coordination or joint excavation.
  • A multi-stage process further works to minimize disruption for residents by, for instance, coordinating with transit operations and ensuring proper maintenance of equipment.

The bottom line is that the city is taking important steps to ensure that capital projects follow a predictable, logical and cost-effective path to delivery – all to get this needed infrastructure work done with the least amount of inconvenience and disruption.

To stay up-to-date, check out T.O. INview, a web-based mapping system showing the locations and details of planned capital projects.

Basement Flooding Master Plan Environmental Assessment Study

City staff are currently conducting a Basement Flooding Study Master Plan that covers parts of Wards 16, 22, 15 and 25.

A Notice of Study Commencement was recently released and includes information about the process as well as upcoming public consultations.

The project team also released its first newsletter with frequently asked questions and a link to their online survey so that residents can participate early in the process.

For more information, please click here.

If you have any additional questions or concerns, please contact Mae Lee, Senior Public Consultation Coordinator, at either 416-392-8210 or