Streamlining & Modernizing City Services

Over the years I’ve heard from residents who want to see City Hall get its house in order – and that means ensuring that the city is not duplicating work currently performed by other levels of government.

That’s why, during this year’s budget debate, I moved a motion requesting that the City Manager conduct a review of the overlapping of services currently provided by the city.

I’m also pleased to let you know that the city is embarking on a much-needed plan to modernize city operations, increase efficiency and generate millions of dollars in savings. The plan includes:

  • Offering more online services and streamlining the city’s service counters
  • Maximizing city office space to increase productivity and engagement
  • Reviewing the city’s current real estate holdings

Toronto’s financial envelope is limited, which is why we always need to be on the lookout for alternative ways to conduct our business more efficiently and effectively.